Mike Davis
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Community Manager User Group: Meeting Recaps & Rest of 2023
Hello fellow community professionals and enthusiasts! First, a huge apology for my epic delay on getting these updates to you, and also for missing a meet-up for August. We did meet in July and aga...
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Hi Francisco! Thanks for the question. And no worries, I'm sure we'll catch you at our next event later this month. I hear ya. So much of community management is learning as you go. But luckily the...
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Thanks for this, Nicole! I'm happy to provide a recap of our meeting. As mentioned, the topic was all about digital-led strategies, and communities are playing a pivotal role in this space. We brok...
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👋 Hi everyone! My name is Mike Davis and I'm the user group leader for the community manager user group. Here's a link to our chapter. A bit about meI'm the Digital Experience Manager at Workiva, a...
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Thanks for the hack, Ifra! I'll work with our team to see if that indeed solves our conundrum. Many thanks for the help.
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Hi Ifra Saqlain! Thanks for the follow-up. So my setup today is that User segment is set to Signed-in users and Who can manage posts? is set to Agents and Admins. I can't seem to prevent a signed-i...
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Restrict end users from posting to certain topics
Hi all! I'm struggling to find out if it is possible, and if so, how to restrict end users of your community from posting to certain topics. For example, we have a topic is setup to be visible to s...
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Benchmark CSAT for Product Feedback
Hi all! I was coming up short on Google searches and thought I'd ask in here to see what stuck. Here goes nothing... We are using our community site to take in product feedback, generating Zendesk ...
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@... Thanks! Huge fan, for sure.And thanks, I am on a Mac so your CTRL+Cmmd+Space hack is game changer for sure. Thanks much!
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This is a fantastic thread! I'm curious, how do you get these to render in your community post title and body of text?