Josh Keller

That's awesome, Nick! Yeah you can just send that app over to me. ;) Just kidding, kinda, but thanks for attempting to share your work.

Thanks for letting me know, Nicole. I sure hope it stays free--this is basic functionality that I would think should be part of the default Support system.

I'm using the Assignment Control app -- I installed it from the Marketplace before it was removed. Does this mean it will soon stop working if it's not compatible with the new apps framework?

You can clone/download it here and upload it as a private app. Strange, though, that it disappeared from the marketplace.

https://github.com/zendesklabs/assignment_control_app

Excellent app -- thanks!