Lila Kingsley
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Lila Kingsley의 최근 활동-
Hey Zack, Hopefully you see this as it's not finding you for an @mention. I just saw in the what's new recap email that there is now a changelog for the Developer site--think we talked about wanti...
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Ari the isn't helpers surround the code block that lists articles. So essentially it's saying list the articles which are not the article id specified in the helpers. You shouldn't need additiona...
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Hi Paul Von, This looks very interesting! Is it possible to enroll in the EAP in a sandbox instance?
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Hi Gorka Cardona-Lauridsen Replying here to your comment in the Enabling GA article--seems to make more sense since it is about the snippets on this page. We're currently using the submit ticket...
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Gorka Cardona-Lauridsen regarding migrating to GA4, just want to confirm we're good to keep JS snippets proposed by Zendesk as is in the "Google Analytics and help center - Part 3: Tracking custome...
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Also, want to ask about the redaction permission--does this only control native redaction in the Agent Workspace or does it also control the redaction app? We're not on the agent workspace yet so ...
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Alina Wright, echoing Matthew and CJ above, we'd also like the delete decoupled from mark as spam. We only grant a small number of corporate users the ability to delete. But, we would want to gra...
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Lisa Sedlak we did something similar in our public help center. We hid specific articles from displaying in Category, Section and Article sidebar navigation cribbing Jake's code from his article_...
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Hi I am testing team publishing in our sandbox and just want to advise there seems to be a mistake in this article. It says in several places that only guide admins can see the lists but other use...
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FYI for Jeremy and anyone else who may be interested in upvoting, I've created a feedback post requesting that Zendesk improve the agent transfer experience in Messaging for the end user: