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Ron de Vries
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2022년 9월 20일
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님의 최근 활동 Ron de Vries
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Hi,
Is there a way to get the Notification functionality in our Help Centre (ZD Guide) the same Zendesk uses for their Help Centre? Are there any third party apps I am missing or should it (or is it?) a native functionality?
It would be very convenient for our end-users as well as our employees who get @mentioned and right now receive multiple emails. They'd rather check the notification right within our Help Centre.
2022년 9월 16일에 게시됨 · Ron de Vries
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Hi,
Not sure if this quite belongs in this thread but we would very much like the Notification bell + notifications like Zendesk has in their Help Centre. Is something like this already available? Perhaps a third party app I'm missing?
To be clear: I am referring to the notification bell to the left of my name. That way whenever a visitor signs in to our Help Centre they will be prompted to look at the notifications.
댓글 보기 · 2022년 9월 15일에 게시됨 · Ron de Vries
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Hi Brett Bowser
Got it, and it hit our account today. Thanks!
댓글 보기 · 2022년 7월 26일에 게시됨 · Ron de Vries
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Hi,
This would be great! And as Darren Bell mentions: Zendesk already has this in their own Help Centre. Would be great if this could be made available for their customers as well.
댓글 보기 · 2022년 7월 13일에 게시됨 · Ron de Vries
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댓글 보기 · 2022년 7월 01일에 게시됨 · Ron de Vries
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Hi,
Any updates regarding this feature? Got some questions from my team as well. Lot of attachments are uploaded in our articles and contain relevant information. Would be nice to have search also crawl the information in attachments.
댓글 보기 · 2022년 6월 01일에 게시됨 · Ron de Vries
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