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Ron de Vries

가입한 날짜: 2021년 4월 15일

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마지막 활동: 2022년 9월 20일

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님의 최근 활동 Ron de Vries

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Hi @...

Thanks for your reply! WIll go and see if we can code it ourselves or discuss with Zenplates to possibly add something like this as extension. 

Regards,

Ron

댓글 보기 · 2022년 9월 20일에 게시됨 · Ron de Vries

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Hi, 

Is there a way to get the Notification functionality in our Help Centre (ZD Guide) the same Zendesk uses for their Help Centre? Are there any third party apps I am missing or should it (or is it?) a native functionality? 

It would be very convenient for our end-users as well as our employees who get @mentioned and right now receive multiple emails. They'd rather check the notification right within our Help Centre. 

2022년 9월 16일에 게시됨 · Ron de Vries

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Hi, 

Not sure if this quite belongs in this thread but we would very much like the Notification bell + notifications like Zendesk has in their Help Centre. Is something like this already available? Perhaps a third party app I'm missing? 

To be clear: I am referring to the notification bell to the left of my name. That way whenever a visitor signs in to our Help Centre they will be prompted to look at the notifications. 

댓글 보기 · 2022년 9월 15일에 게시됨 · Ron de Vries

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi, 

Any news on this?

댓글 보기 · 2022년 8월 01일에 게시됨 · Ron de Vries

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi Brett Bowser

Got it, and it hit our account today. Thanks! 

댓글 보기 · 2022년 7월 26일에 게시됨 · Ron de Vries

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi, 

This would be great! And as Darren Bell mentions: Zendesk already has this in their own Help Centre. Would be great if this could be made available for their customers as well. 

 

댓글 보기 · 2022년 7월 13일에 게시됨 · Ron de Vries

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi Alina Wright

Any update on the GA? 

Thanks!

댓글 보기 · 2022년 7월 01일에 게시됨 · Ron de Vries

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi, 

Any updates regarding this feature? Got some questions from my team as well. Lot of attachments are uploaded in our articles and contain relevant information. Would be nice to have search also crawl the information in attachments.

댓글 보기 · 2022년 6월 01일에 게시됨 · Ron de Vries

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커뮤니티 댓글 Feedback - Help Center (Guide)

Hi @...

Looking for the same feature as well. If you have any updates I'd be happy to know them. 

Thanks. 

 

댓글 보기 · 2022년 2월 28일에 게시됨 · Ron de Vries

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Hi @...

Q1 is half way done, any updates you can share about this? :) 

Thanks! 

Regards,

Ron 

댓글 보기 · 2022년 2월 22일에 게시됨 · Ron de Vries

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