Justin
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If we create a ticket from within slack, I know it shows the general info that a ticket was created - but is there a way to also post in that same slack thread updates made to that ticket? Or is th...
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Has anyone found a solution for Artem's question above? I am also curious how to accomplish this.
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@... thanks! This is what I was leaning towards, but find it odd that the Zendesk recipes in a few articles use "hours since update" instead of "hours since requester update."
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We're running into issues with bump bump solve. In the conditions, it looks for "hours since update" but what happens if an agent goes back into the ticket and updates a field, or another automatio...
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Is it possible to customize the confirmation text depending on form(s) and/or ticket field selections?
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Thanks, Chris! That worked perfectly!
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No, they still display but the height of the items is the same as before. My goal is to increase the height but with this code from Dan, nothing changed.
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Hi Jessie, when I add the suggested code, I do not see the drop down fields themselves, nor the options within the field, change in height.
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Thanks, Dan. Unfortunately that code did not work on our Zendesk instance.
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How to edit drop-down field design?
답변함Question 1 - How can I edit the line height & font size of a drop-down menu's options (when the drop down menu is expanded) on the request page? Question 2 - How can I display paragraph text base...