Adarsh Shet

1. Agent guide
2. Ticket basics
3. Working with problem and incident tickets

Is there any recent change in the problem and incident ticket, i see comments made in the problem ticket is automatically get commented in the incident ticket as an internal comment? which was earl...

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• Adarsh Shet
• 만듦 2021년 08월 26일 12:09
• 0표

1. 커뮤니티
2. Tips from users - Zendesk Suite
3. Managing Projects with Zendesk

Hi Team, When I create a ticket using this app, the child ticket will not have pictures copied from comments instead it copies the HTML link of the picture. Does any setting need to change to copy ...

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• Adarsh Shet
• 만듦 2019년 06월 11일 07:04
• 0표

1. 커뮤니티
2. Tips from users - Zendesk Suite
3. Managing Projects with Zendesk

Hi Team, How to make this app to pick the form(Ticket Form) which I have created instead of the default form. Its as of now taking default form. I want to make this happen to show the Problem(newly...

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• Adarsh Shet
• 만듦 2019년 04월 26일 09:34
• 0표