Rox Wong
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총 활동 수22
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수0명
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투표 수6
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플랜 수9
활동 개요
Rox Wong님의 최근 활동-
Rox Wong님이 에 댓글을 입력함
I completely agree with the idea that Zendesk should give notifications to everyone, no matter what plan they have. It's pretty clear that Zendesk should automatically tell users when they get a ne...
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Hi Siket, Our Zendesk is now showing the subject name of the ticket and not the requester's name. This change was made last week.
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Rox Wong님이 에 게시물을 만듦
Copy and Paste Text from Windows Notepad
Hi, We are noticing when copying text and pasting them into the Internal Note or Public Reply field, some text will automatically be italic. This happens when we Ctrl+V or right-click to display th...
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Same here. Any update on this?
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Receiving multiple tickets of the same question from LibAnswers
답변함Hi all, We have a separate system that manages student enquiries called LibAnswers. The initial email comes into our Zendesk and any responses between the librarian and student on LibAnswers will a...
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Suspended Netsuite emails
Hi, Does anyone have a solution to prevent email.netsuite.com from entering the Suspended tickets folder? Or a trigger or rule that sends notifications for important emails such as invoices? Thanks...
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Sorry, but this is becoming a nuisance. When can this be fixed?