Stassa Miller
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Hi Joel, Go to My Activities > Requests > Organization Requests If there is more than one organization you can use the drop-down under organization to see different organizations' requests. If yo...
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Executives who make the decision to keep the Zendesk product, as well as B2B executives who review our service levels, need high-level transparent data to help determine worth. These changes will m...
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@Dan Cooper, Thank you
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If we could get either option, it would helpful as we started User segments. So users are being added without proper groups or tags. Are you finding Explore to be more user notification driven, v...
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Notify ADMINISTRATOR of "Create user, update user and delete user" or views that allow real-time updates
Option 1: We would like the designated administrator to receive an email notification each time a user is Created, Updated, Suspended or Deleted from any screen in the Zendesk application. This pur...
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Thanks @... , auto close created.
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Thanks. If you have any other option it would be greatly appreciated. We mainly post signed-in user articles only, so this would not work if they are suspended.
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@Carsten, If I suspend the user will they still have access to community?
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Hi Brett, We have experienced changes to the theme impacting how support tickets are displayed client-facing. So we won't be making any further changes to the themes at this time. Some changes ca...
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Hi Dylan, I am having the same issue. I will review the style.css page in my theme. Thanks for that info. Please see what I am experiencing below: (see copy and paste view from Google docs into ...