Travel Syndication Technology
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총 활동 수52
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마지막 활동
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내가 팔로우하는 사용자 수0명
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투표 수11
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플랜 수23
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Travel Syndication Technology의 활동에 대한 투표 수-
I need to find a way to differentiate voicemails left by those who chose a particular option in the IVR. Is it possible to tag them or something? I'm not finding a way to identify them in the trigg...
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We have many Google accounts being checked directly by Zendesk, and periodically they each become disconnected. We have to then go through and reconnect each one. It's a major problem when this hap...
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We use side conversations to address issues with vendors, and several times they've responded on closed tickets but we have no way of knowing about it. PLEASE introduce this feature!
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People have been requesting this for years. Is it or is it not on the product map in the reasonably near future?
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Thank you Gorka Cardona-Lauridsen. I changed to an updated version of Copenhagen, but we don't have the Requests list in our Settings panel.
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Unfortunately, when I place {{request_list}} in the main container div, I get the error "'request_list' does not exist"
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We're just looking for something that starts automatically when a customer is placed on hold and displays the hold time. Our agents aren't to leave a customer on hold for more than 2 minutes withou...
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I can see that this isn't important to Zendesk, but it's definitely important to your customers.
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Thank you so much, Greg!
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It would be a one-time thing (I hope). The tickets are currently on hold, so I was hoping to update them and leave them in that status/ Thank you!