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1. 커뮤니티
2. Zendesk Support EAP - New Custom Objects
3. How to enroll into the New Custom Objects EAP

Hi Ashwin,Thanks for responding.a) Voucher Code use and why an unlinked Custom Objects needs to be able to exist.The use case of Voucher Code is rather simple, an agent provides a code to the custo...

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• Sparkly
• 만듦 2023년 06월 30일 16:17
• 0표

1. 커뮤니티
2. Zendesk Support EAP - New Custom Objects
3. How to enroll into the New Custom Objects EAP

Hi Ashwin,Thanks for working on new and improved features for Zendesk.Also glad to see that there is room for feedback.I have some questions which I can seem to figure out.A bit of background, Spar...

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• Sparkly
• 만듦 2023년 06월 30일 09:18
• 0표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Request feedback after negative article vote - code implementation

1) The feedback indeed goes to a special queue. In the community post you shared it links to a news requests page in the Help Center which creates a ticket where the feedback is stored. 2) Yes the ...

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• Sparkly
• 만듦 2022년 06월 14일 07:38
• 1표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Dissuade users from sending in multiple tickets

At the moment it's not possible to do have a clean check if the user already has an open use case.All though I do think this will be possible once Conversation Orchestration is more widely availabl...

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• Sparkly
• 만듦 2022년 05월 13일 11:52
• 1표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi Damon,The code I shared is working on multiple production Help Centers, the code from the article (whilst it also works) is heavily outdated and messy.It also looks like something get's lost in ...

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• Sparkly
• 편집된 시간 2022년 05월 13일 07:25
• 0표

1. People
2. People advice and troubleshooting
3. How can I hide ticket forms based on a user's organization?

Dave Armlin – Checkout the latest comment here for a code sample.

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• Sparkly
• 편집된 시간 2022년 05월 12일 15:09
• 0표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi Damon, May 12th, 2022 — For future people to read.On this date dropdown values for the request pages are not stored in the DOM, because of that, it's only possible to delete the values when some...

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• Sparkly
• 편집된 시간 2022년 05월 13일 07:24
• 1표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi Damon,The code from your screenshot I meant. The hide/remove shouldn't make a difference. Both are valid functions.

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• 만듦 2022년 05월 11일 15:56
• 0표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Damon Maranya the code from the screenshot :)

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• Sparkly
• 만듦 2022년 05월 11일 15:18
• 0표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Please copy the code here. I will double-check it and convert it to working JS (there's absolutely no need for jQuery here).Are you sure the user you test with is in the Organization with the name ...

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• Sparkly
• 만듦 2022년 05월 11일 13:42
• 0표