Kelly Johnson
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Kelly Johnson님의 최근 활동-
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Will this include historical data that shows the number of calls waiting in queue either on-hold or waiting for a callback for queues? I'm looking for analytics against the highest points of the da...
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I would like to see this as well. This could show us how many people were logged in at any given interval AND available to accept an inbound call. It would be very helpful in figuring out where we...
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I was just asked if we could report on our Macro usage either in Explore or Insights. Is this on the radar?