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Robert Dennis
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2021년 10월 27일
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님의 최근 활동 Robert Dennis
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I have several custom views, and I'm aware of the different sorting and ordering options.
The problem is that since by latest update doesn't work since it takes into account the changes in tags based on automations, I wanted something that orders by the date that you can see in the ticket at the top of the last comment, be it from the requester or from the assignee by public or internal note.
If it can't be done by zendesk, by itself, can you recommend an app that can serve this purpose acting as an extension?
댓글 보기 · 2019년 1월 08일에 게시됨 · Robert Dennis
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Is it possible to order tickets by the latest comment?
By latest update doesn't work since it takes into account the changes in tags based on automations.
2019년 1월 07일에 게시됨 · Robert Dennis
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