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Nate Laff

가입한 날짜: 2021년 4월 16일

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마지막 활동: 2025년 2월 21일

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님의 최근 활동 Nate Laff

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게시물 Developer - Zendesk SDKs

I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visitor info, no flow conintues. Only after the visitor sends another message does the chat actually begin for me to pick up in the chat app.


As you can see in the screenshot below, I sat there waiting… then eventually sent the “Hello” and the chat was requested. This isn't a great user experience for sure.

 

Is this a bug? Am I doing something wrong in config?

2025년 2월 21일에 게시됨 · Nate Laff

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커뮤니티 댓글 Q&A - Apps and integrations

Same thing has been happening to be recently. Sometimes I get logged out multiple times in the same day. This is not limited to SSO. I have tried logging on with my regular username/password as well and it still does thing same thing.

 

Using 2.15.1 on iOS 15.0.1

댓글 보기 · 2021년 10월 13일에 게시됨 · Nate Laff

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Agreed. What happened to this?

댓글 보기 · 2021년 1월 10일에 게시됨 · Nate Laff

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