Nora Moore
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Hi everyone! The September Zendesk on Zendesk on how we manage customer satisfaction surveys and ratings is now live. Check it out here!
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Zendesk on Zendesk: How we manage customer satisfaction surveys and ratings
By Anna Rozentale Zendesk on Zendesk is a discussion about a specific topic and how Zendesk Support uses Zendesk. This session is about how we manage Customer Satisfaction Survey and Ratings and i...
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This month's Zendesk on Zendesk is now available! Check it out here: How we use the About field
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Today's Z on Z is live! See more here: Sharing support knowledge with internal shadowing
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Hi everyone, We've updated this article with some helpful visuals of the data we collected. Check it out above!
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Today's Z on Z about the Play button is now live! Check it out here: Using a Play button-centered workflow
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Graeme, Kraven, and Diane, Thanks for your input and recommendations! Matthew should be online soon to respond to comments as well. :)