Christian Colding
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총 활동 수96
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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투표 수4
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플랜 수22
활동 개요
Christian Colding님의 최근 활동-
Christian Colding님이 에 댓글을 입력함
HI Scott and Andrew, I just wanted to let you know that it's not currently possible to get very granular around who can edit what. We basically have one role in Help Center called a Help Center Man...
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Hi Michael, I am curious about your latest comment. You write that you need labels in Community to build a Knowledge base. At Zendesk we usually differentiate between Community and Knowledge base a...
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Hi Donald, That is quite alright. Glad to have you participating! When it comes to your request I have found this discussion which seems to be related: https://support.zendesk.com/hc/communities/...
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Hi Donald, I am not entirely sure I understand. You can't attach files in comments for Help Center. Are you perhaps referring to attached files in tickets?
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Hi Heather, Great suggestion, although not strictly related to this thread which is mainly about community and adding more levels. To be sure that others see your feedback, I would recommend to ad...
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Hi Brenda, It's not something we are currently working on, but we've seen the request before. Great to see you've created it here. I've moved it to our Product Feedback topic, so that others can c...
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Hi Jeanette, Our research found that very few non-image attachments were used in our old product. Adding other types of attachments have some security implications, so we would have to assess those...
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Hey guys, Unfortunately no news yet. But I would like to dive in to some of the use cases here. Could some of you tell me a bit more about how you would use this? As Michael has pointed out in hi...
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Hi everyone, I just wanted to thank you all for your feedback. As mentioned in my previous update, we do not expect to support replying by mail as that is really a massive task. But I have noted a...
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Hey guys, I just wanted to chip in, since I can see a lot of you want this feature. As the Product Manager for the Community in Help Center, I can definitely understand the use case. Brian Adkins...