Benjamin Keyser
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Benjamin Keyser님이 에 댓글을 입력함
Thanks for that vote! The internal departmental use case is a really important one for Zendesk, and we're actively working on providing a better solution. We're currently in the process of identify...
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Thanks very much for the feedback. We've been discussing the possibility of migrating the email templates into our theming center, which would then enable them to be customised. As some of you may ...
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Hello, I'm Benjamin, and I work in the Product team for Guide. We currently don't have a feature planned on our roadmap that would support the Agent as User functionality being discussed here. Howe...