Drew Martinez
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This is super necessary important since it's such a big security issue. We have a large customer support team and need to be able to unmerge tickets that have been merged by mistake. It's a nightma...
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Upvoting everyone else's comment. Unfortunately, another simple request from the community seemingly being ignored by ZenDesk. Focus on making what you have better. Be better.
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Still no update on this by ZenDesk. This new Agent Workspace doesn't do any good when half of the previous features are gone, and all the other available features are the most basic of features. I ...