Donna Fairhurst
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총 활동 수18
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수0명
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투표 수0
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플랜 수6
활동 개요
Donna Fairhurst님의 최근 활동-
Donna Fairhurst님이 에 댓글을 입력함
@... is there any work around for this? Anything in the dev set up that can allow us to have images inline when having secure email attachment engaged?
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Donna Fairhurst님이 에 댓글을 입력함
@... Do you know if this has been addressed at all? We are running into the same issue - @... - did anyone reach out to you for a resolution? Thanks, ~Donna
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Thank you. All is working as intended for my users to be able to reply within the Help Center. ~Donna
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Donna Fairhurst님이 에 댓글을 입력함
Oh I am sure I have messed something up haha How do I share the credential to you? ~Donna
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Donna Fairhurst님이 에 댓글을 입력함
I believe this is working now. When I was signed in, I was able reply as a user. I want my user to be able to reply. I am assuming that reply will be updated for agents in Zendesk so they can see...
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Donna Fairhurst님이 에 댓글을 입력함
Thank you - I can sign out now but as you can see - what in the world is going on when a user signs out? And when I sign out as an end user, I still only see 3 categories. I have checked all arti...
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Donna Fairhurst님이 에 댓글을 입력함
@... I am having the same issue as Lenny above (We don't want to edit the text in the box, users just can't add any replies to the ticket.) and found this thread but do not see if there was a resol...
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This is what I am seeing in the console - I can't get the dropdown to show to log out. Thanks, ~Donna
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@... The user is not able to "Add to Conversation" as well. I have the "Portal Theme" as live - Copenhagen theme in my account. Thank you, ~Donna
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Donna Fairhurst님이 에 댓글을 입력함
Thank you. Copied what you shared. Portal Theme is currently live and this is where I am having issues: https://gradecam.zendesk.com/hc/en-us Allows me to sign in but not out: Also - in the prev...