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Dan Mørkbak Sørensen
가입한 날짜: 2021년 4월 16일
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마지막 활동: 2021년 10월 22일
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님의 최근 활동 Dan Mørkbak Sørensen
Dan Mørkbak Sørensen님이 에 댓글을 입력함
almost 4 years ago i discussed this completely obvious and simple feature was missing with a support rep. Already at that time there were a 9 year old feature request to add it....
The word pathetic is comming to mind, back then i was recommended a 3rd party app (split n close) that we have tried using for a couple of years, but it was always very cluncky, so only used in very specific scenarios. Lo'and'behold now it requires subscription to use most features... Somehow im not surprised and im straight back to pathetic. Its SO obvious a feature, especially when the ticket processing of Zendesk is quite keen on placing new mails into older tickets.
댓글 보기 · 2021년 2월 05일에 게시됨 · Dan Mørkbak Sørensen
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Dan Mørkbak Sørensen님이 에 댓글을 입력함
Comeon Zendesk - you do a lot of things right, but you also to very simple things very wrong.
It shouldnt take 9 years to implement a split functionality, and it shouldn't take 5 to implement branded templates for emails..
댓글 보기 · 2019년 3월 29일에 게시됨 · Dan Mørkbak Sørensen
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