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Jan Urban

가입한 날짜: 2021년 4월 16일

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마지막 활동: 2021년 10월 22일

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님의 최근 활동 Jan Urban

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커뮤니티 댓글 Feedback - Ticketing system (Support)

That is great news. We are a company with support staff operating in 8 languages. This makes more than 12 views essential and we are very much looking forward to this.
Great that you work on this and really appreciate updating us Salvador Vazquez
Any ETA for this? 

Bye

Jan

댓글 보기 · 2021년 7월 02일에 게시됨 · Jan Urban

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댓글Views, ticket status, and ticket fields

Hello all,

I face the same problem. We are a company with 8 languages in customer support and this naturally leads to a lot of views needed.
Even with add-on products like "Lovely Views plus"   the problem isn't 100% solved.
This add on can´t make the "play button" work, as Zendesk has not made it available to be accessed by third-party apps.
It's really a joke that there are not more than 12 views available. I really hope they add something in the future, but my hopes diminished after reading about how long this has been going on. Sad.


Bye


Jan

 

댓글 보기 · 2021년 1월 06일에 게시됨 · Jan Urban

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커뮤니티 댓글 Feedback - Ticketing system (Support)

I would also vote for this feature! Please add it to Zendesk. Thank you. 

댓글 보기 · 2020년 11월 09일에 게시됨 · Jan Urban

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