Winston Price
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James, thanks for the response. This seems plausible with one exception: I don't see any action under Triggers where Organization can be set. Are you seeing this on your end too? Best regards, Wi...
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For my use case, I have a tool that monitors resources for all of my customers. When it sends an alert, it always comes from the same email address, no matter what the customer is, rendering setti...
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Upvoted. This is what I consider to be the Achilles Heel of Zendesk, as my organization is contractually obligated to reply back to customers in specific timeframes for specific priorities. If the...