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David Templeton
가입한 날짜: 2021년 4월 17일
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마지막 활동: 2022년 6월 08일
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님의 최근 활동 David Templeton
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댓글Business rules
Is anyone else having problems with the "Hours since assignee update" condition? It's been part of an automation that I've used for 6 years, but seems to have stopped working recently.
The condition was set to (business) Greater than 16. I pressed the "Preview match for the conditions above", and nothing appeared. I changed it to 1 hour, then 0 hours, and still nothing. Once I removed it completely, tickets that hadn't been touched in OVER A MONTH appeared in the preview.
댓글 보기 · 2022년 6월 08일에 편집됨 · David Templeton
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