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Walden Leverich

가입한 날짜: 2021년 4월 15일

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마지막 활동: 2021년 10월 22일

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Really whenever we need to copy the email address for a user. I just did it to schedule a Zoom meeting with someone. Yes, I know there's Zoom integration in ZD, but that's just an example.

This is a simple to implement addition of "Copy Email" to the dropdown that would eliminate several otherwise cumbersome steps. 

댓글 보기 · 2019년 1월 15일에 게시됨 · Walden Leverich

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게시물 Feedback - Ticketing system (Support)

It would be really nice (and simple to implement) to add an option on the dropdown on a user's email address (Send Email, Edit Email, Make Primary, etc.) to copy the email address. There are times we need the address to send an email not through ZD (scheduling a meeting for example) and it's cumbersome to either start an email just to copy and close, or edit the email just to copy and hopefully not accidently change. 

A drop down option of "Copy Address" would be awesome. 

Thx,

-W

2019년 1월 14일에 게시됨 · Walden Leverich

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커뮤니티 댓글 Feedback - Ticketing system (Support)

We're absolutely a +1 on this request too. Just went live with ZenDesk on a migration from JIRA and hadn't even considered that we'd be unable to filter on the Subject of a ticket. :-(

댓글 보기 · 2019년 1월 05일에 게시됨 · Walden Leverich

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