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David Arnspiger
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2022년 2월 14일
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님의 최근 활동 David Arnspiger
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Socorro,
Thank you. That solved it. I just eliminated a bunch of annoying emails to IT with that one little fix. Not sure why I hadn't seen it that way myself. Sometimes you just need other eyes on the problem.
Thank you.
Dave Arnspiger
Quality Analyst
Forney Industries.
댓글 보기 · 2018년 9월 11일에 게시됨 · David Arnspiger
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We share ZenDesk with out IT team.
We have circumstances where a ticket is submitted by someone on a specific team, Customer Support in the case I am dealing with, and the Assignee and Group on the ticket are "-".
I would like to have a way to have a trigger set the assignee to the person who submitted the ticket.
I have not found a good way to accomplish that.
Any suggestions?
NOTE FOR ZENDESK: Let us test for Submitter in a trigger!
2018년 9월 05일에 게시됨 · David Arnspiger
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Add one more voice to the call for this.
I only have two on my screen, but they are from tickets that were closed over a month ago. They ought to age out of that view or something.
I find it odd I don't get more in the list.
I don't know why that is.
댓글 보기 · 2018년 8월 08일에 게시됨 · David Arnspiger
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