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Joseph Whitecotton

가입한 날짜: 2021년 4월 15일

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마지막 활동: 2022년 2월 14일

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님의 최근 활동 Joseph Whitecotton

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게시물 Q&A - Chat, messaging, and widgets
Department Chat Queue Limit

 As a department(company) I need to be able to cap the total amount of chats that can be in Queue at any given time.

Example:  

  • 10 chat agents handling 3 chats each = 30 chats currently handled
  • 30 chats in Q, waiting for an available agent
  • if 30 was my department max goal for the Q... I would need the 31st visitor denied access and possibly prompted with a message the reason why and to try again later.

Is this possible?

2017년 9월 12일에 게시됨 · Joseph Whitecotton

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