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Dave Voll

가입한 날짜: 2021년 4월 15일

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마지막 활동: 2021년 10월 27일

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커뮤니티 댓글 Discussion - Tips and best practices from the community

Hey Martijn, 

As that would technically do what I would need, you hit the nail on the head with needing to hide that lol. I'm sure people would be a little weirded out to see all their info pulled, plus they have the ability to delete it with this. Hmm. I wonder if it could still exist in the hidden custom field, but not write to the side panel, but be pulled into the body after they hit submit. The whole issue is that while we do want this information, we don't want the customer ever knowing we pulled the info.

댓글 보기 · 2017년 5월 05일에 게시됨 · Dave Voll

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커뮤니티 댓글 Discussion - Tips and best practices from the community

Hello all! 

Does anyone know if it's possible to have this data also write itself into the body of the ticket email?

댓글 보기 · 2017년 5월 03일에 게시됨 · Dave Voll

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