Corrin Duque

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

I believe my question was answered by the results!  Even though the article does state "It may take an hour or so for the new custom dimensions to be available in your Google Analytics project" I e...

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• Corrin Duque
• 만듦 2017년 01월 04일 21:20
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

Thanks Jennifer and team for updating!  This is indeed a Happy New Year gift! I've followed the instructions and tested to ensure it no longer breaks the java script and will wait a few hours to se...

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• Corrin Duque
• 만듦 2017년 01월 04일 20:40
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

Thanks Jennifer, We are unable to pull a report on solely customer or soley agent site search activity currently.  I signed up for early access to explore so haven't seen more than a demo of BIME A...

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• Corrin Duque
• 만듦 2016년 12월 12일 18:35
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

Any news on updating this so we can track user role in site search?

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• Corrin Duque
• 만듦 2016년 12월 12일 18:26
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

Thanks Jennifer!  Excellent news!  I look forward to being able to leverage this!

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• Corrin Duque
• 만듦 2016년 08월 15일 16:37
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

Adding the final comment from Zendesk support pointing to the resources for updating this script.  As a novice in java script I am not able to create the script based on the instruction and shell a...

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• Corrin Duque
• 만듦 2016년 08월 15일 15:02
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

Thanks so much Jessie!  I'm a novice with java script so the update will be truly appreciated!

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• Corrin Duque
• 만듦 2016년 08월 03일 19:41
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

I received an update from Zendesk that this article references an old legacy code.  The following articles were provided to help modify using the new code Google supports: Reference - Complete Web...

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• Corrin Duque
• 만듦 2016년 08월 01일 23:04
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

I also need the correct code for the exact example in this article as using the one given broke our java script.   I have a Zendesk ticket out on this as I had to remove the script due to the unwan...

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• Corrin Duque
• 만듦 2016년 08월 01일 16:03
• 0표