Timur A.
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Timur A.님의 최근 활동-
Timur A.님이 에 댓글을 입력함
Totally agree with Jason. Waiting for such simple thing for more than 2,5 years already. I understand that Zendesk is a giant company, but come on...
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Timur A.님이 에 댓글을 입력함
@Ellie, as a head of customer support department I 100% understand you, we have exactly the same problem. It's been 6 years since this request has appeared and still nothing has changed.
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Timur A.님이 에 댓글을 입력함
I agree that Dashboard is not very useful in current form. We use Views, but it's a bit hard sometimes to explain to new agents that you should open View, not Dashboard, which opens first by defaul...