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Rajendran J
가입한 날짜: 2021년 4월 16일
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마지막 활동: 2021년 10월 27일
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님의 최근 활동 Rajendran J
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커뮤니티 댓글 Q&A - Objects, workspaces, and rules
@Martin
I have a scenario where I have a client who is using ServiceNow for their internal issue tracking. Our company have provided a product to one of their requirement. Currently they are logging any issues using that product via email address which in turn connect with our zendesk and creates ticket. All comms happens through our zendesk and their email response.
They want to raise the issue with our product also with their SerivceNow and we want that to be in Zendesk from our end. Any comms between us should be in one ticket.
Is this possible?
Regards,
Rajendran
댓글 보기 · 2019년 5월 02일에 게시됨 · Rajendran J
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