Matthias Miltenberger
Optimization Support Manager at Gurobi
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총 활동 수148
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수0명
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투표 수86
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플랜 수28
게시물
Matthias Miltenberger의 최근 활동-
Tip: Use Webhooks and triggers to add CCs to a ticket
We figured out a way to add CCs to a ticket based on conditions defined in a trigger. First, you need to set up a webhook with the endpoint https://<company-name>.zendesk.com/api/v2/tickets/{{ticke...
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LaTeX support in tickets
Hi Zendesk Team! It is easy to support LaTeX formatting for pretty math notation in Gather and Guide by just adding this line to the document_head.hbs file to activate MathJax: <script src='htt...
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Code blocks are not preserved when converting a community post into a Support ticket
Hi everyone, Formatting is simply not taken over to the ticket as it was in the community post. Everything is just plain text. Cheers,Matthias
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Markdown support
We often experience formatting issues with our customers and users when copying code or editing comments and posts. Markdown support would alleviate this.