Matthew Watts

Thanks to OP.

I am just not clear on point 2a and 2b

 

"2. open this link XYZ.zendesk.com/api/v2/macros.json?per_page=99 (but change XYZ to your zendesk account name)
2a. If you have more than 100 macros, you should export one more JSON file cause it's up to 100 macros per export. Second file is on this url https://XYZ.zendesk.com/api/v2/macros.json?per_page=99&page=2  (replace XYZ to your ZD name)

 

My understanding is that point 2 is for less than 100 macros?

We have over 200, so I used point 2a, but I did not understand the logic behind "the 2nd file?" What is a 2nd file?

I used both points, and both times it extracted over 200 macros, so I am not sure what the "more than 100 macros" has to do with anything?

Thanks to clarify.