Christopher J. Crocker

A follow up question....

I have a custom ticket field which is a multiline text field.

I would like to set a default value for this field so that when a form is submitted the field will be set with the text value which would be an address such as:

"Company XYZ
123 First St
Austin, TX 78703"

How can I set the value of a custom field which needs new line chars?

 

I tried using the following in the JS in Help Center...

 $('#request_customField("custom_field_45353987")').val("Multi-Line Text Here");

How can I set the text to appear on multiple lines in the field?

@Kristin, thank you for the info you provided on 9/19/16

I do have a follow up question.  

Do I just add  your //Form Submit section in it's entirety to the bottom of my JS code or is there some place else this needs to be?

In my JS tab I do not see another //Form Submit section so I am wondering how forms are submitted without this?