RedShelf

@Carsten: the Mentions app is a wonderful idea, but this unfortunately isn't usable for larger ticket volumes -- it keeps all notifications without the ability to sort or dismiss. If a ticket is less than Solved and you're mentioned, the ticket persists in the UI. Not ideal for a quick glance at new mentions, not ideal for sorting through tickets across multiple channels.

Would love for the helphouse.io Mentions app to support more granularity -- it'd be a winner, for sure. :)