Peter Rush
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Thanks Ryan - appreciate the response. I understand the challenge of permitting customization while managing security. I would suggest a phased approach - can you start by enabling a simple messa...
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Hi Ryan, Are there plans to allow some basic customization of the login screen (beyond just logo and name of the help center?) Our instance of ZenDesk is private and we need the ability to post a s...
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Hi Ryan - thanks for the quick response. Can you provide a table showing how the standard user roles in the interface map to the JSON values in session? Like this... Administrator >> Manager Agent...
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A question about user role - I was expecting to see the role value correspond exactly to the "Role" user field in the app. However, it appears that users with "Administrator" role in the app don't...