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가입한 날짜: 2021년 5월 06일

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마지막 활동: 2023년 6월 01일

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi Jahn, Thank you for the reply and the link.

We followed the link in the pop-up and it took us to the agreement above; however, the pop-up window followed us to the link and would not go away until we clicked "Agree".

So we had to "agree" to something before we had a chance to read it.

Thanks again for your response.

댓글 보기 · 2023년 6월 01일에 게시됨 · admin

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게시물 Feedback - Ticketing system (Support)

Today we were prompted with a new agreement that we had to agree to before being able to read.  Even following the link in your pop-up took us to the agreement but the modal pop-up window with "AGREE" stayed on top so that we could not read the new agreement before agreeing to it.

We should really be able to read the new agreement in full before being prompted to "AGREE"

 

2023년 5월 31일에 게시됨 · admin

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커뮤니티 댓글 Feedback - Ticketing system (Support)

We believe this may have been related to the recent Chrome update.  We cleared our browser cache and the problems above have been resolved.

댓글 보기 · 2023년 4월 07일에 게시됨 · admin

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Good morning, we are seeing the same issue with our views, and we are also seeing, this message in the view "Something went wrong. Try refreshing the page."

댓글 보기 · 2023년 4월 07일에 게시됨 · admin

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댓글Zendesk Support app for mobile

Any chance we will see a Dark Mode for the iOS and Android app soon?

 

댓글 보기 · 2022년 11월 21일에 게시됨 · admin

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댓글Ticket management

Thanks, Dave!

댓글 보기 · 2021년 7월 08일에 게시됨 · admin

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댓글Ticket management

Does setting the On-hold status work?  I have tried.

#status On-hold

and that doesn't seem to work.

댓글 보기 · 2021년 7월 08일에 게시됨 · admin

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