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Richard B
가입한 날짜: 2021년 5월 06일
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마지막 활동: 2024년 1월 10일
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님의 최근 활동 Richard B
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Hi David
Yes, have had that app for years and still do. Managed to get it working now by creating various new triggers. Seems that Convert Notifications only created a rather nonsensical lone trigger. Which was odd.
Notifications now being received in Slack again.
댓글 보기 · 2023년 3월 07일에 게시됨 · Richard B
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Thanks @.... But doesn't the "/zendesk settings command" etc. require the legacy app to still be installed in Slack? Ours was automatically removed on 1st March.
Having followed the steps to Convert Notifications, we've ended up with a single trigger, which does nothing at all!
So we've gone from having:
- 1 (albeit noisy, but useful) channel getting all ticket update notifications
- 1 channel getting new ticket notifications (important!)
To silence. Seemingly without warning. Obvs this is a right pain. Lovely.
댓글 보기 · 2023년 3월 05일에 게시됨 · Richard B
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