Greg Williams

1. 커뮤니티
2. Zendesk Suite Q&A
3. Routing Tickets based on Requesters Email Address

thanks you @...! this is truly life changing as i was not aware of this capability until i saw your post!

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• Greg Williams
• 만듦 2021년 01월 23일 02:02
• 0표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Routing Tickets based on Requesters Email Address

@... can you provide a quick how-to on setting this up? I am also interested in assigning a tag to a ticket based on a specific email address

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• Greg Williams
• 만듦 2021년 01월 21일 20:18
• 0표

1. Email
2. ...
3. Formatting and customizing your email
4. Customizing your templates for email notifications

@... I was looking for a way to preview the HTML template email found in Support Settings-->Channel-->Email-->Email Templates. Is there no way to make sure its all formatted correctly?

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• Greg Williams
• 만듦 2021년 01월 19일 20:13
• 0표