Greg Williams
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Greg Williams의 최근 활동-
HTML template preview
Howdy! I would like to request for a preview option within Admin Settings-->Email-->HTML Template so that we can preview what the email will look like without having to send a test email.
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Create Trigger/Tag based on Explorer Query
I have a query that lists my "recurring refunders" that use up a lot of my agents time and regularly ask for refunds of the products we send to them. I would like to have the ability to create a tr...
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Trigger to Mark Ticket as Urgent based on total tickets by Customer
답변함Howdy everyone! I'm diving into all of the online training modules provided by Zendesk and I had a thought. I was wondering if it's possible to create a trigger to mark a ticket as "urgent" if the ...