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Coda Payments

가입한 날짜: 2021년 4월 15일

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마지막 활동: 2025년 2월 11일

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댓글General questions and issues about tickets

hi Salim Cheurfi, what if I have a multi-brand but do not create the Help Center from Admin Center - Brands? where can I find the Brand ID then?

댓글 보기 · 2024년 2월 13일에 게시됨 · Coda Payments

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댓글Using content publishing flows

I have 3 languages in my ZD Guide and want to bulk delete the articles in one of the translations but there is no "Article Settings" button on my end. There are only Publication, Assignment, and Review Status.

This feature is only applicable to the ZD Guide with a single language. can you please improve this feature so I can easily bulk-delete the article translation?

댓글 보기 · 2023년 10월 26일에 게시됨 · Coda Payments

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커뮤니티 댓글 Feedback - Reporting and analytics (Explore)

Hi there Zendesk team,

It would be great if you could consider the option to check the overview for all brands in tables so we can see how many tickets are created per brand in real time instead of filtering brand by brand. Thanks!

댓글 보기 · 2023년 7월 04일에 게시됨 · Coda Payments

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커뮤니티 댓글 Feedback - Chat and Messaging (Chat)

Any timeline when this can be added?

Looking at the comments, ZD clients need this feature and this has been suggested way back 2021.

Thanks,

댓글 보기 · 2022년 7월 10일에 게시됨 · Coda Payments

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Coda Payments님이 에 게시물을 만듦

게시물 Feedback - Developer Platform

It would be better if we could add multiple host mapping for each brand just in case we would like to migrate our domain to another without giving any impact to our customer 

2022년 3월 08일에 게시됨 · Coda Payments

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게시물 Feedback - Reporting and analytics (Explore)

Hi just wondering if we could have a feature for auto show data for the last 3 month of a certain date filtered?
I.E if we  choose 1-20 of August
we will also got the same 1-20 of June and July

2021년 8월 30일에 게시됨 · Coda Payments

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커뮤니티 댓글 Feedback - Reporting and analytics (Explore)

We definitely need this report on our case we would like to track if agents are proactively requesting a rating 
so we now how many csat/dsat rated by agent requesting a survey or not 

댓글 보기 · 2021년 6월 22일에 게시됨 · Coda Payments

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Coda Payments님이 에 게시물을 만듦

게시물 Feedback - Chat and Messaging (Chat)

Got feedback from our end user that it would be more convenient if they can do copy and paste of a screenshot when doing a live chat 

2021년 6월 16일에 게시됨 · Coda Payments

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Coda Payments님이 에 게시물을 만듦

게시물 Feedback - Ticketing system (Support)

It would be great if we can connect Larks with Zendesk as we have several partner across the countries that using Larks for communication 


2021년 3월 05일에 게시됨 · Coda Payments

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