Sunburst Support
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Sunburst Support의 최근 활동-
FYI - there is another feature request chain about this same request with additional +1's. https://support.zendesk.com/hc/en-us/community/posts/4408860741658-Feature-Request-Change-the-Welcome-Emai...
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I'm trying to set up an automation with Zapier, and it checks a certain view for new tickets. Ideally I can create a view for "New" tickets, and a view for "Open" tickets, which is where the ticket...
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I'd like to have a trigger run when a ticket is changed to Solved, and then 3 days later an automation runs to change the status to Closed, at which point I'd like another trigger to run. What is t...