Jessica Sills
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총 활동 수25
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수0명
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투표 수6
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플랜 수10
활동 개요
Jessica Sills님의 최근 활동-
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Feedback: Increase Bulk Edit Limitation
Feature Request Summary: Zendesk Support should increase the bulk edit limitation beyond 100, or give the option to increase the limitation in the Admin Center. Description/Use Cases: We have m...
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+1 for a feature to disable the translate bar. We pay for a third party app for our translation services. Our agents tend to automatically use the Google Translate bar instead of our third party se...
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Hi there! I like the look of the new Team Members page but I have some feedback about functionality. As an admin, I need to be able to delete agents semi regularly. On the old Team Members page, I ...
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Thank you so much for this clarification! It helps a lot. If I could put in a word for a feature request, it would be nice if the web widget always informed the user that there are no agents curren...
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Help Center Web Widget and DIgital Line Trouble
Hi there, We are encountering some inconsistencies when testing with our Help Center Web Widget and Talk Digital Line set up. As mentioned, we have a Talk Digital Line set up, Talk enabled in our H...
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Talk calls ending in Help Center Web Widget
답변함Hi there, In our Help Centers, if an end user starts a Digital Line call with us from the web widget, then they navigate away from the page that they started the call on, it ends the call. Is this ...
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We would love to see this update as well. Forcing our customers to scroll through a huge list of values is not great.
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Help Center Templates: Get manifest.json contents in script.js
Hi there, I know that manifest.json contents are retrievable in the CSS and HTML files of the Help Center templates, but can I somehow also get manifest settings from within script.js? If so, how? ...
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I am seconding this request. We are trying to make all of our sites, including the Help Center ones, GDPR compliant. The article that I found by Zendesk here: https://support.zendesk.com/hc/en-us/a...