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Sumaiya Afzal

가입한 날짜: 2021년 4월 15일

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마지막 활동: 2021년 10월 22일

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커뮤니티 댓글 Feedback - Reporting and analytics (Explore)
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Please add this feature ASAP! Not my area of expertise, so sorry if this is a stupid question. But since you already have a copy of the previously 'Published' version why can't you load that version into the editor when someone clicks a 'Discard' or 'Revert' button? 

댓글 보기 · 2021년 1월 08일에 게시됨 · Sumaiya Afzal

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게시물 Feedback - Voice (Talk)
Notification when x number of Talk agents aren't online during support hours

Hi

We're looking for a way to be notified if there are less than 2 Talk Agents online at any time during Support Hours. Our team is small and each agent is handling multiple roles that require us to go offline from time to time. But we want to make sure that we have at least 2 people on call during support hours. So a notification when that's not the case would make things a lot easier.

Thanks!

2020년 2월 14일에 게시됨 · Sumaiya Afzal

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