Andrew J
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Andrew J의 최근 활동-
Can we hide custom user fields?
답변함Just wondering how we hide custom user fields from agents and end users. We are using some that are just clutter and informational for the admins... Any ideas?
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Temporary high contrast styling for ticket tabs
To achieve higher contrast for agent ticket tabs tempororily (this only lasts until you refresh the page or change it) Using Chrome - and not using multiple agent tabs. Final Result - Dark Tabs! ...
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Up-spec your C-Sat with Mr. Smiley and Mr. Sad!
We've recently made some modifications to our C-Sat automation. This is how the new email looks... Want to know how? If you haven't already - activate 'Customer satisfaction surveys' (info h...
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Removing ALL CCs from a ticket via a Trigger/Target
Zendesk Note: This tip was submitted by a member of our Community and is not officially supported by Zendesk. Please read this article for more information. _______________________________________...