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Schuyler Weinberg
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2021년 10월 27일
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님의 최근 활동 Schuyler Weinberg
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Has there been any updates here? Now it looks like it just says "Facebook User Name" sent a message instead of a link or the image at all. It makes the team feel like there's a missed message not going through.
댓글 보기 · 2021년 3월 22일에 게시됨 · Schuyler Weinberg
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This is an interesting approach to using the SLAs. I'm wondering how the SLA breach was actually used in a trigger though? Maybe I'm not following fully, but the two examples listed appear to be for an automation (since they run off of the 'hours until/after SLA breach'). Is there any way to use an SLA breach in a trigger?
It would be great to get a ticket event when an SLA is breached that we can then use to have a trigger run to push a notification to a team slack channel. An automation can technically do this - but it's a little limited because of the question around when exactly an automation would run on a ticket.
댓글 보기 · 2019년 5월 08일에 게시됨 · Schuyler Weinberg
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