Josh Johnson

Is there Verified "More than" filter option in the Apply filters feature when Creating an Article Verification rule? Here is what I am looking for but do not see the option and want to make sure it has nothing to do with my access level, version of platform, or permissions.

Something I ran into after scratching my head for a moment...Articles can have a "null" verification.

As I was developing a process to delegate article verification duties across multiple departments in our company, I noticed that some articles showed the verification option in the articles Edit screen which others did not. It perplexed me until I realized that it seems we need to deliberately Unverify each new article before the verification option is shown in the article Edit view.

So our intended Guide workflow is Author (Agent or Light Agent) creates article >> Owner reviews and verifies to make ready to publish >> Admin confirms formatting and "voice" of article be publishing >> Article gets reviewed and verified again by Owner again per the Article Verification Rule(s).

The hang-up is that the new article must first be located in the All articles view and marked as Unverified before the Owner is able to see verification option/function in the article Edit view.

Am I missing a way to make all new articles Univerified by default?

Any update on expected timeline for the availability of the team member download functionality? I need this for audit sake. Copy paste of the members into a spreadsheet is not desired and time consuming.