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yakov shaul

가입한 날짜: 2021년 10월 22일

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마지막 활동: 2021년 10월 27일

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커뮤니티 댓글 Feedback - Ticketing system (Support)

After 10 years, you're finally thinking about this.
Great. Thank you.
There is no workaround but to delete one organization and loose the link to its existing tickets.
We would still appreciate if you finally add this basic option.
Thanks.
Yakov.
Support manager at Pyramid Analytics.

댓글 보기 · 2021년 8월 12일에 게시됨 · yakov shaul

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커뮤니티 댓글 Feedback - Ticketing system (Support)

This request will probably never happen.
It was requested back in 2011.

Seems like Zendesk Do not see Organizations as a priority.

You can see the same attitude when you click customer list and you see individuals users as customers.
as this may be true to a business like a store, it does not suit a situation where clients are Organizations and not individual users.

if they cannot see that much, why would they ever bother with merging organizations.

Sorry, but I just lost hope here.

댓글 보기 · 2016년 10월 31일에 게시됨 · yakov shaul

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커뮤니티 댓글 Feedback - Ticketing system (Support)

I'm sorry to say, but it seems like they just don't care.
They are a big company now.
I'm waiting for this since 2011
I have an open support case as well which is going no where.
I find it hard to believe this will ever be done.

댓글 보기 · 2016년 3월 17일에 게시됨 · yakov shaul

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커뮤니티 댓글 Feedback - Ticketing system (Support)

ok then. waiting with anticipation.
Thank you for the update..

댓글 보기 · 2015년 8월 10일에 게시됨 · yakov shaul

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커뮤니티 댓글 Feedback - Ticketing system (Support)

We are waiting for a long time for this feature to come out and help us clean the organizations mess.

This is particularly important when Zendesk Salesforce integration is on and is creating plenty of duplicated organizations in Zendesk.

Generating tickets reports on organizations is useless because of that.

Please raise the priority on this request.

Thank you.

댓글 보기 · 2015년 4월 12일에 게시됨 · yakov shaul

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Yes. this feature is needed urgently.

댓글 보기 · 2014년 11월 10일에 게시됨 · yakov shaul

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