Lauren Benkov

@... - got it to work! I had it typed as {{satisfaction.rating_url}} instead of satisfaction.rating.url}}.

Really appreciate this tip!

Hey @...! Thank you for this tip. For triggers I can't seem to get the satisfaction url placeholder to work. Do you have a workaround for this? I thought I could do a second automation instead of a trigger, but you can't send a text via automation.

Thanks!