최근 검색
최근 검색 없음
Stephen Howells
가입한 날짜: 2021년 5월 16일
·
마지막 활동: 2021년 10월 22일
팔로잉
0
팔로워
0
총 활동 수
3
투표 수
0
플랜 수
2
활동 개요
배지
문서
게시물
커뮤니티 댓글
문서 댓글
활동 개요
님의 최근 활동 Stephen Howells
Stephen Howells님이 에 게시물을 만듦
I really need an easy way to convert forum posts in the community to tickets, or to alert agents when a post has gone un-answered for a certain amount of time. Right now there isn't a method in place to determine whether or not a post has been answered and then fire some sort of trigger action from that not being answered. I know you can get email updates for any new posts by following the thread but i would like something centralised within our ZenDesk account as our support agents cannot always monitor the community posts throughout the day.
Anyone have any ideas or work-arounds?
2015년 2월 03일에 게시됨 · Stephen Howells
39
팔로워
39
투표 수
34
댓글