Ken Taylor
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Ken Taylor님의 최근 활동-
Ken Taylor님이 에 댓글을 입력함
@Bruce you say you have not switched to Agent workspace, how did you accomplish that? ZD has force-switched us twice now, and I didn't know there was a way to stay in the old workspace?
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Ken Taylor님이 에 댓글을 입력함
Oh geez, didn't even notice the "tabs are now showing the requester instead of the subject" change. Who came up with that gem? The vast majority of the time that multiple tickets are open at once...
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Ken Taylor님이 에 댓글을 입력함
Yes, we have the same issue. We'd also need the ability to split several ticket comments into separate requests.