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Lauren Briskin
가입한 날짜: 2021년 10월 22일
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마지막 활동: 2021년 10월 22일
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님의 최근 활동 Lauren Briskin
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It's not great that ZenDesk can't do this. A "tag list" would solve the issue as would the ability to cross post articles in multiple Sections.
Requiring coding knowledge or forcing us to re-post articles is really bad form- our use case is an FAQ. During beta testing our materials, the feedback we got over and over is that we need to put a FAQ up. All of these articles exist already, and it would be super easy to use an FAQ "label" and then make a section or article that pulled in these articles, or to make a new section and "crosspost" these articles, but neither option is available to us.
댓글 보기 · 2019년 7월 16일에 게시됨 · Lauren Briskin
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